Perspective matters. It changes viewpoints, often by rendering the abstract concrete. The immigration perspective-shift also happens this way.
In our business we hear a version like this: A U.S. citizen comes in for a consultation and says, “I’m not in favor of illegal immigration, but…. I want to know what I can do to help my Consuela.” Then we hear about the trusted nanny / housekeeper / ranch-worker, etc. who’s “like a member of the family. We want to get her legal. What do we do to help?”